Shipping policy

Thank you for shopping with Fleece Forge.

We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All of our products are made to order. Orders are typically processed within 2–5 business days before they are shipped.

Please note that processing times may be longer during holidays or periods of high demand.

Shipping Times

Estimated shipping times are:

United States: 3–7 business days
Canada: 5–10 business days
Europe: 5–10 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 10–20 business days

Shipping times are estimates and may vary depending on your location, customs processing, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available.

Delays

While we strive to meet all estimated delivery times, we cannot guarantee delivery dates due to circumstances beyond our control, including weather, customs inspections, or carrier delays.

Incorrect Shipping Address

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.