Frequently Asked Questions
Q: Where do you ship?
A: We ship to the countries available at checkout. Shipping availability may vary depending on the product, print provider, and destination.
Q: How long does delivery take?
A: Our products are made to order and are usually prepared within 2–7 business days.
Estimated total delivery times:
United States: 4–12 business days.
International orders: 12–37 business days.
Delivery times are estimates and may be affected by customs, holidays, carrier delays, product availability, or the destination.
Q: Where are your products made and shipped from?
A: Our products are made to order and fulfilled by trusted print-on-demand production partners through Printify. Depending on the product and customer location, orders may be produced and shipped from different fulfilment facilities.
Q: Can I track my order?
A: Yes. Once your order has shipped, you will receive a tracking number by email when tracking is available.
Q: Can I return my order?
A: Yes. We accept eligible returns requested within 30 days after delivery. Products must be unused, unworn, with tags, and in their original packaging. Returns must be approved before being sent.
For non-defective returns, customers are responsible for return shipping costs. For defective, damaged, or incorrect items, return shipping is free.
Q: Do you accept exchanges?
A: We do not offer direct exchanges. If your return is approved, you may return the item and place a new order separately.
Q: How long do refunds take?
A: Once your return has been received and approved, the refund will be issued to your original payment method within 10 business days. Your bank or card provider may require additional processing time.
Q: How can I contact you?
A: You can contact us through our Contact page or by using the details below:
Email: supportfleeceforge@gmail.com
Phone: +355 69 440 0910
Address: Rruga Muhamed Deliu, Tiranë 1062, Albania